The Customer Comes First.
Unique customers – unique needs.
That is why we created a Spherical Customer Care (SCC) —our pledge to serve all our customers with four key points: Price | Service | Selection | Reliability.
In addition, we create and maintain a personalized proﬁle of your vessel, which we continually update. This way, whenever you place an order we may reference your proﬁle to select the most optimal solution based on your demands, not what is most convenient.
Every order fulfills a particular need. Our job is to evaluate and determine the best price point for you—every time, all the time.
At Ostraco, we are determined to respond to every enquiry as soon as possible. With our brand new state-of-the-art IT system, your requests can be processed immediately. Our goal is to ensure we respond to every request without delay.
A wide range of stores—ready to be delivered by our fleet of vehicles. In addition, we expand our line of products and suppliers every day—to ensure you receive what you need, when you need it, where you need it.
More than 80 years of experience in the industry, as a consequence we realize that the main ingredient for every commercial relationship to succeed is mutual trust.