Designed for You. Service is the heart of our business.
Ostraco’ main principle: service is the heart of our business. Our highly experienced team, in synergy with our top-of-the-line ERP system, guarantees the best service for our customers. A custom-designed ERP (Enterprise Resource Planning system), which is also in compliance with the IMPA Catalogue, allows us to maintain comprehensive customer profiles, track orders, follow inventory levels, ensure products are shipped on time, and monitor customer relations at every step, from the order placement to the final payment.
Our new warehouse, near the Port of Piraeus, is efficient, streamlined, and fully computerized. Our location allows us to deliver without delay. Time, as they say, is money. Your time. Your money.
We specialize in marine and industrial stores, this is our field of expertise.
- For newbuildings, we take care of your initial supply. With zero defects.
- For dry docking, we are prepared to cover your vessel’s requirements.
- We will store your orders until you are ready for them.
- Provide our research team with samples or special structures and we will source them.
- We can handle from one single item, up to a very large order without sacrificing our top service and quality.
In cooperation with our international courier partner we will forward whatever you need wherever you need it. It is part of our “Anytime, Anywhere” service.
We understand that every customer has unique needs and every vessel unique requirements.